Terms & Conditions
Terms & Conditions
Read the terms carefully before using our services.
1. Introduction
These Terms & Conditions govern your use of services provided by Tiana Technologies. By accessing our website or hiring our services, you agree to be bound by these terms.
2. Services Offered
We provide software development and IT services including:
- Website Development
- Mobile App Development
- Custom Software Solutions
- Digital Marketing
- Maintenance & Support
3. Client Responsibilities
- Provide accurate and complete project requirements.
- Respond to queries, approvals, and feedback on time.
- Ensure all provided content (text, images, data) does not violate any laws.
4. Payments & Billing
- Projects begin only after advance payment (percentage varies).
- Payments are non-refundable once work has started.
- Delayed payments may pause development work.
- Final delivery is provided only after full payment.
5. Project Delivery
- Delivery timelines depend on project scope and client response time.
- Additional features not included in the initial scope will incur extra charges.
- We are not responsible for delays caused by third-party services (hosting, APIs, etc.).
6. Intellectual Property
- Client owns the final deliverables after full payment.
- Tiana Technologies owns all development code until payment is completed.
- Licenses for themes, plugins, or APIs may require renewal by the client.
7. Limitation of Liability
We are not liable for:
- Business losses or data loss
- Third-party software errors or downtime
- Security breaches caused by weak client-side practices
8. Termination of Services
- We may terminate service if a client violates these terms.
- No refunds will be issued for terminated projects.
9. Changes to Terms
We may update these terms from time to time. Continued use of our services indicates acceptance of the updated terms.
10. Contact Information
If you have any questions regarding these Terms & Conditions, contact us at:
Address:
H No. 10, Santi Path, Bye Lane 03, Mathura Nagar, Basistha, Guwahati, Assam – 781006
Phone: +91 88229 80983
Email: contact@tianatech.com